Initial Consultation Letter of Intent & Retainer Gathering Information
Appointments are set-up upon contact from a prospective client, where we discuss:
the objectives and expectations of the client
the scope of the project
a timeline
budget
During this initial consult, the designer will clarify any questions pertaining to their role within the design phases and our fee structure. This meeting averages about an hour, and is at no cost to you.
Following this meeting, Spatial Solutions will submit a letter of intent, which will briefly describe:
the project
client expectations
specific services
fees to be charged
A retainer will be used to be credited to monthly fee billings.
Upon receiving the signed letter and retainer, an appointment will be scheduled to address details and specifics, including:
space allocations
design considerations
functional requirements
aesthetic
furniture and furnishing needs
Blueprints of the client's space will be requested. If they are unavailable, the Spatial Solutions team will arrange to measure and produce a floorplan.
Design Phase Presentation & Revisions
After the initial inventory of the information for the project, we are able to begin our design process, which includes:
drafting plans
evaluation of space requirements
determination of storage needs
layout furnishings and furniture
selecting lighting, floor, and wall coverings
The size and scope of the project determine if there are more meetings to be scheduled between the client and their contractor(s). The final presentation to the client will include:
plans, which include drawings and sketches;
quotes on pricing;
presentation board with photos of all details, including:
lighting
equipment
furniture and furnishings (including manufacturer's name, stock numbers, and wholesale cost)
any specifications for non-furnishing materials and costs
Our presentation should clearly communicate our plan to our client, and assist in visualizing our design proposal. After the presentations, any revision requests are considered, and the proposal is typically accepted, based on the requests of the client. Any documentation is adjusted to reflect the desired revisions, and the project is ready to move forward into the next step of the design process.
Purchase of Merchandise Furniture & Finishes
Spatial Solutions will manage the purchase of furniture and furnishings, unless discussed otherwise with the client. The furnishings and furniture will be ordered, following the signing of the proposal and collection of the deposit.
There is a 15% management fee on all materials and merchandise ordered by the contractor, unless contractually agreed upon. This fee includes the oversight of tracking orders, correspondences and acknowledgements, and estimated ship dates.
In coordination with various contractors, Spatial Solutions ensures wallcoverings, floorcoverings, and window treatment installations will be completed before the delivery and installation of any furnishings and furniture.
All invoices will be sent to the client immediately after they are received from any manufacturers, with an added management fee and sales tax. All hourly log sheets for any work completed will be sent as invoices with attachments, as well. All invoices are due upon receipt.